Terms and conditions of sale
Please read these terms and conditions of sale carefully before purchasing products.
www.learnforeignlanguageskills.com is a website operated by PK Languages Ltd whose registered office is at Inch.Blackwater, Enniscorthy Co.Wexford, Republic of Ireland.
Company registration Number 508997
Our Vat number is IE9820144C
This page (together with the documents referred to on it) tells you the terms and conditions on which we supply any of the products listed on our website www.learnforeignlanguageskills.com please read these terms of sale carefully before ordering any products from our website.
You should understand that by ordering any of our products, you agree to be bound by these terms of sale.
You should print a copy of these terms of sale for future reference.
You must be over 18 years old to order and purchase any products from our website.
The owner of the credit card used to purchase goods on our site will be deemed as the person entering into the contract to purchase the goods from our website even if used by a third party.
Please accept these terms of sale at the end of the checkout page. Please understand that if you refuse to accept these terms of sale, you will not be able to order any products from our website.
1. Terms used in this Agreement
Download: means a zip file sold on our site, which is delivered to you by transferring the file data electronically to your computer.
Website or site: means the website operated by PK Languages Ltd.
Goods: means physical products, which can be purchased from our site.
Product: means any product consisting of either a download or goods which may be purchased from our website.
2. Using our website
2.1 To use our website you need to register and log in to the site using your user name and password.
2.2 To order an item simply click the shopping basket icon to add the product to your shopping basket. To continue shopping please click on continue shopping icon once you have finished shopping please click review and checkout. When you are happy with your purchases click checkout. You will then be brought to the website of the credit card company who process your purchase on our behalf, if you are using PayPal you will pay for the goods from the PayPal website once you have completed your purchase you will be directed back to our website where you will find a link to the downloads you have just purchased.
3.How the contract is formed between you and us
3.1 after placing an order by clicking on the order button you will receive a confirmation from us acknowledging that we have received your order (order submitted) please note that this does not mean that your order has been accepted. Your order constitutes an offer to buy a product from us. All orders are subject to acceptance by us and we will confirm such acceptance to you by sending either a confirmation that we accept your order (order accepted) or by sending you a download link .THE CONTRACT WILL ONLY BE FORMED WHEN WE SEND YOU THE ORDER ACCEPTANCE OR THE DOWNLOAD LINK
4. Availability and product delivery
4.1 Products sold on our website are delivered to you by electronic transfer if you have purchased a download
4.2 We deliver downloads to you by making a personal download link available in account, for the download file, for security reasons access to the download is possible only through the personal and protected account area when you are logged into our website.
4.3 The download you have purchased will be available in your account for one year following the date of the order confirmation. After one year the download will be deleted from the account area of our website. Downloads can be transferred to a personal computer in full, a maximum of three times during the one year period, after which the relevant download will be removed from your personal account, We recommend that you make a back-up copy of the download before expiry of the one year period and on or before the third download.
4.4 Delivery of physical products purchased from our website is by national postal service or by private courier. Time of delivery is an estimated time of delivery, as once the product leaves our warehouse, its delivery is out of our hands and dependant on the courier contracted to provide the service. Our current postal charges are shown on all product pages under the delivery tab. All damaged or missing products must be reported to us within 3 working days of receiving the goods. For missing, lost or broken products see our refunds policy below.
5. customer rights
5.1 The Consumer Protection (Protection of Consumers in respect of contracts made by means of distance communication) Regulations 2001 (the "Regulations") allow consumers the right to cancel orders for goods or services without having to give any reasons during the period of 14 working days starting as set forth in section 5.2 (the "Cooling Off Period"). If you choose to exercise this right, you will receive a full refund of the price paid for the Products in accordance with our refunds policy (set out in clause 9 below). Please carefully read the provisions below as they will affect your right to cancel the Contract.
5.2 The 14 day cooling off Period will start if you order a Download, on the day after the date on which the download is made available to you for electronic transfer from your personal account area; But in any event not before all information obligations laid down in the (Protection of Consumers in respect of contracts made by means of distance communication) Regulations 2001 have been fulfilled.
5.3 To cancel a contract within the cooling off period, you must inform us in writing or in another durable medium by giving notice to www.learnforeignlanguageskills.com or via postal service:
PK Languages Ltd
Inch,
Blackwater,
Enniscorthy,
Co.Wexford,
Republic of Ireland.
6. Downloads
6.1 You acknowledge and agree that when you purchase a download, once it has been downloaded to a personal computer you have waived your right to cancellation as performance has begun, with your agreement before the end of the cooling off period
6.2 If you have downloaded the product to your computer and ended your cooling off period refunds of the purchase will be at our discretion. See refund policy.
6.3 To avoid any doubts, this does not affect your statutory rights in the event that the download is defective.
7. Price and payment
7.1 The price of all products will be quoted on our website
7.2 These prices include VAT
7.3 Prices are in pounds sterling and in euros.
7.4 Prices are liable to change at any time but changes will not affect orders in respect of which we have already sent you an order confirmation.
7.5 We accept payment with Maestro, Mastercard, Visa, Visa Debit and PayPal, we are under no obligation to deliver the products until we have received payment from you.
8. Our refunds policy
8.1 When you return a product to us because you have cancelled the contract between us within the 14 working days cooling-off period we will process the refund due to you as soon as possible and in any case within 30 days of the day you have given notice of your cancellation. On or before accepting your cancellation of your order for a download if it has been downloaded we will ask you to sign a letter (an electronic letter of destruction) to certify that you have deleted the download from your personal computer. Please note that we cannot proceed with your cancellation until you return the electronic letter of destruction to us by post, a link to the letter of destruction can be found here.
All products purchased can be returned to us for exchange or full refund. They must however be returned in their original condition including packaging. Please contact us for a Returns Authorisation Number.
Where the item is damaged, faulty or supplied in error by us we will exchange the item or refund the full purchase price. Please contact us to arrange free post for return of your items.
Where the item was ordered in error it may be returned to us for a full refund but the cost of the return postage is not refundable.
9. Personal data
Personal details provided to us through our website will only be used in accordance with our privacy policy. By using our website you consent to such processing of your personal data and you warrant that all data provided by you is accurate. Please read our privacy policy carefully.
10. Our liability
10.1 we warrant that any product purchased from our website is of satisfactory quality and reasonably fit for all the purposes for which products of this kind are commonly supplied.
10.2 we cannot ascertain whether your computer fulfills the system requirements and we therefore assume no responsibility or liability for the functionality of your computer system.
11 Transfer of rights and obligations
11.1 The Contract between you and us is binding on you and us and on our respective successors and assigns.
11.2 We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.
See also our terms of website use
Last updated 01 September 2016
Please read these terms and conditions of sale carefully before purchasing products.
www.learnforeignlanguageskills.com is a website operated by PK Languages Ltd whose registered office is at Inch.Blackwater, Enniscorthy Co.Wexford, Republic of Ireland.
Company registration Number 508997
Our Vat number is IE9820144C
This page (together with the documents referred to on it) tells you the terms and conditions on which we supply any of the products listed on our website www.learnforeignlanguageskills.com please read these terms of sale carefully before ordering any products from our website.
You should understand that by ordering any of our products, you agree to be bound by these terms of sale.
You should print a copy of these terms of sale for future reference.
You must be over 18 years old to order and purchase any products from our website.
The owner of the credit card used to purchase goods on our site will be deemed as the person entering into the contract to purchase the goods from our website even if used by a third party.
Please accept these terms of sale at the end of the checkout page. Please understand that if you refuse to accept these terms of sale, you will not be able to order any products from our website.
1. Terms used in this Agreement
Download: means a zip file sold on our site, which is delivered to you by transferring the file data electronically to your computer.
Website or site: means the website operated by PK Languages Ltd.
Goods: means physical products, which can be purchased from our site.
Product: means any product consisting of either a download or goods which may be purchased from our website.
2. Using our website
2.1 To use our website you need to register and log in to the site using your user name and password.
2.2 To order an item simply click the shopping basket icon to add the product to your shopping basket. To continue shopping please click on continue shopping icon once you have finished shopping please click review and checkout. When you are happy with your purchases click checkout. You will then be brought to the website of the credit card company who process your purchase on our behalf, if you are using PayPal you will pay for the goods from the PayPal website once you have completed your purchase you will be directed back to our website where you will find a link to the downloads you have just purchased.
3.How the contract is formed between you and us
3.1 after placing an order by clicking on the order button you will receive a confirmation from us acknowledging that we have received your order (order submitted) please note that this does not mean that your order has been accepted. Your order constitutes an offer to buy a product from us. All orders are subject to acceptance by us and we will confirm such acceptance to you by sending either a confirmation that we accept your order (order accepted) or by sending you a download link .THE CONTRACT WILL ONLY BE FORMED WHEN WE SEND YOU THE ORDER ACCEPTANCE OR THE DOWNLOAD LINK
4. Availability and product delivery
4.1 Products sold on our website are delivered to you by electronic transfer if you have purchased a download
4.2 We deliver downloads to you by making a personal download link available in account, for the download file, for security reasons access to the download is possible only through the personal and protected account area when you are logged into our website.
4.3 The download you have purchased will be available in your account for one year following the date of the order confirmation. After one year the download will be deleted from the account area of our website. Downloads can be transferred to a personal computer in full, a maximum of three times during the one year period, after which the relevant download will be removed from your personal account, We recommend that you make a back-up copy of the download before expiry of the one year period and on or before the third download.
4.4 Delivery of physical products purchased from our website is by national postal service or by private courier. Time of delivery is an estimated time of delivery, as once the product leaves our warehouse, its delivery is out of our hands and dependant on the courier contracted to provide the service. Our current postal charges are shown on all product pages under the delivery tab. All damaged or missing products must be reported to us within 3 working days of receiving the goods. For missing, lost or broken products see our refunds policy below.
5. customer rights
5.1 The Consumer Protection (Protection of Consumers in respect of contracts made by means of distance communication) Regulations 2001 (the "Regulations") allow consumers the right to cancel orders for goods or services without having to give any reasons during the period of 14 working days starting as set forth in section 5.2 (the "Cooling Off Period"). If you choose to exercise this right, you will receive a full refund of the price paid for the Products in accordance with our refunds policy (set out in clause 9 below). Please carefully read the provisions below as they will affect your right to cancel the Contract.
5.2 The 14 day cooling off Period will start if you order a Download, on the day after the date on which the download is made available to you for electronic transfer from your personal account area; But in any event not before all information obligations laid down in the (Protection of Consumers in respect of contracts made by means of distance communication) Regulations 2001 have been fulfilled.
5.3 To cancel a contract within the cooling off period, you must inform us in writing or in another durable medium by giving notice to www.learnforeignlanguageskills.com or via postal service:
PK Languages Ltd
Inch,
Blackwater,
Enniscorthy,
Co.Wexford,
Republic of Ireland.
6. Downloads
6.1 You acknowledge and agree that when you purchase a download, once it has been downloaded to a personal computer you have waived your right to cancellation as performance has begun, with your agreement before the end of the cooling off period
6.2 If you have downloaded the product to your computer and ended your cooling off period refunds of the purchase will be at our discretion. See refund policy.
6.3 To avoid any doubts, this does not affect your statutory rights in the event that the download is defective.
7. Price and payment
7.1 The price of all products will be quoted on our website
7.2 These prices include VAT
7.3 Prices are in pounds sterling and in euros.
7.4 Prices are liable to change at any time but changes will not affect orders in respect of which we have already sent you an order confirmation.
7.5 We accept payment with Maestro, Mastercard, Visa, Visa Debit and PayPal, we are under no obligation to deliver the products until we have received payment from you.
8. Our refunds policy
8.1 When you return a product to us because you have cancelled the contract between us within the 14 working days cooling-off period we will process the refund due to you as soon as possible and in any case within 30 days of the day you have given notice of your cancellation. On or before accepting your cancellation of your order for a download if it has been downloaded we will ask you to sign a letter (an electronic letter of destruction) to certify that you have deleted the download from your personal computer. Please note that we cannot proceed with your cancellation until you return the electronic letter of destruction to us by post, a link to the letter of destruction can be found here.
All products purchased can be returned to us for exchange or full refund. They must however be returned in their original condition including packaging. Please contact us for a Returns Authorisation Number.
Where the item is damaged, faulty or supplied in error by us we will exchange the item or refund the full purchase price. Please contact us to arrange free post for return of your items.
Where the item was ordered in error it may be returned to us for a full refund but the cost of the return postage is not refundable.
9. Personal data
Personal details provided to us through our website will only be used in accordance with our privacy policy. By using our website you consent to such processing of your personal data and you warrant that all data provided by you is accurate. Please read our privacy policy carefully.
10. Our liability
10.1 we warrant that any product purchased from our website is of satisfactory quality and reasonably fit for all the purposes for which products of this kind are commonly supplied.
10.2 we cannot ascertain whether your computer fulfills the system requirements and we therefore assume no responsibility or liability for the functionality of your computer system.
11 Transfer of rights and obligations
11.1 The Contract between you and us is binding on you and us and on our respective successors and assigns.
11.2 We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.
See also our terms of website use
Last updated 01 September 2016
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